Dr. Stephen KromkaGrosso, LeAnne2022-12-152022-12-152022-12-13http://hdl.handle.net/20.500.11868/3862Capstone project for completion of the Masters of Arts in Professional Communication (MAPC)This manual is being created to help employees such as guest service, servers, server assistants, food runners, and supervisors execute their jobs more effectively. The goal of this handbook will be to focus on service tactics that assure pleased clientele regardless of socioeconomic status and overall background. Overall, my goal is to turn as many restaurants as possible in to welcoming and well-equipped workplaces for both visitors and colleagues.en-USFine diningIncrease tipsCommunicationProject capstone